These Terms of Service outline the rules and conditions that apply when customers use the Mechovia website or purchase products from our store. By placing an order on our website, the customer agrees to follow all terms listed here.

Use of Our Website

General Access

Our website may be browsed without creating an account. We do not offer account registration, and all purchases are completed as guest checkout.

Accuracy of Information

Customers are responsible for providing accurate shipping, email, and payment information at checkout. Mechovia is not responsible for delays or failed deliveries caused by incorrect details provided by the customer.

Product Information

Descriptions and Availability

We make sure product details, images, and descriptions are presented as accurately as possible. Product availability may change without notice.

Pricing

All prices are shown in U.S. dollars.
We do not charge tax.
A flat $16 shipping fee applies to every order.

Order Process

Placing an Order

An order is considered confirmed only after successful payment.

Order Changes

Once an order is shipped or a tracking number is issued, it cannot be modified or canceled. If the shipment has already left our warehouse, customers must follow the Return and Refund Policy.

Payment Terms

Accepted Payment Methods

We accept:
Visa, MasterCard, American Express, Discover, and PayPal.

Payment Security

All payments are processed through secure third-party payment gateways. Mechovia does not store or have access to customer payment details.

Shipping Terms

Handling & Transit

Handling time: 1–2 days
Transit time: 3–7 days
Total delivery time: 4–9 days

Shipping Costs

We charge a flat $16 shipping fee on all orders.

Shipping Area

We ship within the United States only.
We do not offer international shipping.

Returns & Refunds

Return Eligibility

Returns are accepted only if the product arrives damaged, defective, or incorrect.
Customers must contact us within 7 days of delivery.

Return Label

The customer is responsible for the cost of the return shipping label.

Exchanges

We do not offer exchanges under any circumstances.

Refund Window

Refund requests must be submitted within 7 days of delivery, following the same time frame as our Return Policy.

For full details, customers may refer to our Return Policy and Refund Policy.

Customer Responsibilities

Providing Accurate Information

Customers must ensure their order information is correct. Incorrect addresses or contact information may result in delays or failed deliveries.

Understanding Policies

By placing an order, the customer confirms they have read and understood all store policies, including Shipping, Return, and Refund terms.

Prohibited Activities

Website Misuse

Customers may not:

Attempt to interfere with website functionality

Engage in fraudulent or unauthorized transactions

Use our website for harmful or illegal activities

Any such actions may result in order cancellation or restricted access.

Limitation of Liability

Scope of Responsibility

Mechovia is not responsible for:

Delays caused by shipping carriers

Losses resulting from incorrect customer-provided information

Bank processing delays

Misuse of products by the customer

Our responsibility is limited to the value of the product purchased.

Updates to Terms

Policy Changes

Mechovia may update these Terms of Service at any time. Updates will be posted on this page, and continued use of our website indicates acceptance of the updated terms.

Customer Support

Communication

Customers may contact us during business hours for help with orders, product questions, and policy information. We aim to respond promptly to provide clear assistance.

Business Details

Business Name: Mechovia
Business Hours: Monday – Friday, 9:00 AM – 4:00 PM (GMT-05:00)
Business Phone: +1 (902) 805 3918
Business Email: contact@mechovia.shop
Business Address: 5025 E Carmen Ave, Fresno, CA 93727, USA